Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS407018 Mapping and Delivery Guide
Review operations practice tools and techniques

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS407018 - Review operations practice tools and techniques
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to apply continuous improvement to the use of competitive systems and practices tools and techniques, that is, facilitating the right use of the right tool at the right time and reviewing its application.This unit applies to team leaders and people with a similar sphere of influence and scope of authority and responsibility. It covers the reviewing of competitive tools used by an organisation which has already embarked on a competitive systems and practices path and is driven by the pull of its customers.The unit includes checking that the relevant competitive systems and practices tools are being consistently and correctly applied across the entire organisation to enhance customer and organisation value. It also includes reviewing the processes used to identify when additional or different competitive systems and practices tools should be applied.This unit applies to individuals who have a broad knowledge of all major competitive tools with in-depth application knowledge of several tools that are relevant to the organisation and familiarity with a define, measure, analyse, improve, control (DMAIC), or similar, approach.This unit may also be applied to service organisations applying competitive systems and practices principles.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Competitive systems and practices
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Review the use of competitive systems and practices tools
  • Identify which competitive tools are being used in the work area
       
Element: Define the outcomes expected from each tool
       
Element: Observe and measure the outcomes being achieved
       
Element: Identify gaps between actual outcomes and planned outcomes
       
Element: Determine if the tools are being used as intended
       
Element: Review tool use and determine if the most appropriate tool is being used
       
Element: Audit health, safety and environment (HSE) impacts from the use of tools
       
Element: Identify system and process issues impeding the tools delivering their expected outcomes
       
Element: Identify gaps between tool capability and customer benefit requirements
       
Element: Recommend changes to the use of competitive systems and practices tools
  • Define required improvements
       
Element: Prioritise required improvements
       
Element: Identify gaps inhibiting tool use
       
Element: Recommend system and process changes to improve tool use
       
Element: Recommend alternative or additional tools to achieve organisation requirements
       
Element: Obtain required authorisations for changes
       
Element: Facilitate the better use of competitive systems and practices tools
  • Facilitate training and access resources needed to improve tool use
       
Element: Facilitate system and process changes to improve tool use
       
Element: Facilitate the introduction and use of new tools
       
Element: Initiate procedures for sustaining the changes
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify which competitive tools are being used in the work area 
 
 
 
 
 
 
 
 
Define required improvements 
 
 
 
 
 
Facilitate training and access resources needed to improve tool use 
 
 
 

Forms

Assessment Cover Sheet

MSS407018 - Review operations practice tools and techniques
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS407018 - Review operations practice tools and techniques

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: